Manage Both Content & Process
The content of a conversation includes what is being discussed, the reason for the conversation and the "facts". Most people focus on content more than process…
Leverage Your Five Senses
Our brains take in information in two distinct ways. One way is through abstract thinking, which includes words, images, and numbers. The other is perception, which occurs through sight, sound, smell, taste, and touch…
Faces of Autopilot
Autopilot is a term that describes when we think and behave in unaware ways that are not of our choosing…