Communicate Assertively
Assertive communication is critical to leaders who want to flourish at work. Unfortunately, many leaders mistake assertiveness for aggressiveness…
Snap the Loop: Lessons from HBO’s Westworld
“Humans fancy that there's something special about the way we perceive the world, and yet we live in loops as tight and as closed as the hosts do, seldom questioning our choices, content, for the most part, to be told what to do next.” – Dr. Robert Ford (Westworld, HBO 2016)…
Manage Both Content & Process
The content of a conversation includes what is being discussed, the reason for the conversation and the "facts". Most people focus on content more than process…
Leverage Your Five Senses
Our brains take in information in two distinct ways. One way is through abstract thinking, which includes words, images, and numbers. The other is perception, which occurs through sight, sound, smell, taste, and touch…
Faces of Autopilot
Autopilot is a term that describes when we think and behave in unaware ways that are not of our choosing…